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Opinion Laura Dunkley 19/7/26 Opinion Laura Dunkley 19/7/26

Most Businesses Outgrow their Website long before they notice

The website is not broken. It loads, the phone still rings, so it stays. That is exactly the problem, and it is quietly costing you the clients you most want.

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Opinion, Ecommerce, Brand & Design, Strategy & AI, Email & CRM Laura Dunkley 16/7/26 Opinion, Ecommerce, Brand & Design, Strategy & AI, Email & CRM Laura Dunkley 16/7/26

The rebrand that stopped at the website

A new website and an old label is not a rebrand. It is a website. The work that changes a business is the two years after launch, and almost nobody budgets for it.

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Opinion, Ecommerce, Email & CRM, Brand & Design, Strategy & AI Laura Dunkley 9/7/26 Opinion, Ecommerce, Email & CRM, Brand & Design, Strategy & AI Laura Dunkley 9/7/26

The case against the agency you were about to hire

You are not too big for a studio of one. The question is not how many people are on your account. It is how many of them have read the brief.

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Opinion Laura Dunkley 18/9/23 Opinion Laura Dunkley 18/9/23

Minimal web design works until it doesn't

Minimalism is not an aesthetic. It is a discipline about what earns a place on the page. When it works, when it quietly fails, and how to tell which one your site is.

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Opinion, Ecommerce, Strategy & AI Laura Dunkley 8/9/23 Opinion, Ecommerce, Strategy & AI Laura Dunkley 8/9/23

Calm websites convert. Stressful ones leak.

Every popup, countdown and competing message makes a visitor work harder. Sites that respect attention keep it. A practical look at cognitive load and calm design.

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Opinion, Ecommerce, Strategy & AI Laura Dunkley 14/3/23 Opinion, Ecommerce, Strategy & AI Laura Dunkley 14/3/23

You've just launched your website. The work starts now.

Launch is the start, not the finish. What to check, measure and build in the first ninety days after a website goes live, from a designer who stays on after launch.

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