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Most Businesses Outgrow their Website long before they notice
Opinion Laura Dunkley 19/7/26 Opinion Laura Dunkley 19/7/26

Most Businesses Outgrow their Website long before they notice

The website is not broken. It loads, the phone still rings, so it stays. That is exactly the problem, and it is quietly costing you the clients you most want.

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What Does a Digital Marketing Consultant Cost in Newcastle?
Local Authority, Ecommerce, Strategy & AI, Brand & Design, Email & CRM Laura Dunkley 19/7/26 Local Authority, Ecommerce, Strategy & AI, Brand & Design, Email & CRM Laura Dunkley 19/7/26

What Does a Digital Marketing Consultant Cost in Newcastle?

Real figures for hourly rates, project fees and monthly retainers in Newcastle and the Hunter, plus what changes the price and what to watch for in a quote.

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The least glamorous document in the business is the one that sells the most
Brand & Design Laura Dunkley 17/7/26 Brand & Design Laura Dunkley 17/7/26

The least glamorous document in the business is the one that sells the most

A trade price list is not marketing collateral. For an importer it is the sales tool. Elite Importers' catalogue was already good when I took it on. The job is keeping it that way.

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The rebrand that stopped at the website
Opinion, Ecommerce, Brand & Design, Strategy & AI, Email & CRM Laura Dunkley 16/7/26 Opinion, Ecommerce, Brand & Design, Strategy & AI, Email & CRM Laura Dunkley 16/7/26

The rebrand that stopped at the website

A new website and an old label is not a rebrand. It is a website. The work that changes a business is the two years after launch, and almost nobody budgets for it.

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Agency, Consultant or In-House: What Hunter Businesses Should Actually Choose
Local Authority, Ecommerce Laura Dunkley 13/7/26 Local Authority, Ecommerce Laura Dunkley 13/7/26

Agency, Consultant or In-House: What Hunter Businesses Should Actually Choose

The real trade-offs between hiring an agency, a consultant, or building an in-house marketing team, with honest costs and the failure mode of each.

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Why Trade and Wholesale Websites in the Hunter Quietly Lose Money
Local Authority, Ecommerce, Strategy & AI Laura Dunkley 12/7/26 Local Authority, Ecommerce, Strategy & AI Laura Dunkley 12/7/26

Why Trade and Wholesale Websites in the Hunter Quietly Lose Money

Six specific ways trade and wholesale sites leak revenue, from unsearchable product data to pricing that hides behind a contact form. With the fix for each.

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Local SEO in Newcastle: What Actually Moves the Map Pack
Local Authority Laura Dunkley 11/7/26 Local Authority Laura Dunkley 11/7/26

Local SEO in Newcastle: What Actually Moves the Map Pack

The three signals Google actually uses for local rankings, why your blog is not one of them, and the specific things worth doing in Newcastle and the Hunter.

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Choosing a Web Designer in Newcastle: The Questions Worth Asking
Local Authority, Ecommerce, Brand & Design, Email & CRM, Strategy & AI Laura Dunkley 10/7/26 Local Authority, Ecommerce, Brand & Design, Email & CRM, Strategy & AI Laura Dunkley 10/7/26

Choosing a Web Designer in Newcastle: The Questions Worth Asking

Eleven questions that separate a good web designer from an expensive one, plus the answers you should be worried about.

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The case against the agency you were about to hire
Opinion, Ecommerce, Email & CRM, Brand & Design, Strategy & AI Laura Dunkley 9/7/26 Opinion, Ecommerce, Email & CRM, Brand & Design, Strategy & AI Laura Dunkley 9/7/26

The case against the agency you were about to hire

You are not too big for a studio of one. The question is not how many people are on your account. It is how many of them have read the brief.

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When the person is the brand
Case study, Brand & Design Laura Dunkley 1/7/26 Case study, Brand & Design Laura Dunkley 1/7/26

When the person is the brand

Two projects for Erin Molan: a baby wear brand she built and sold, and the personal site that carries her name. What brand work looks like when the product is a person.

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Five tips on finding the perfect Website Designer
Ecommerce, Strategy & AI Laura Dunkley 29/1/24 Ecommerce, Strategy & AI Laura Dunkley 29/1/24

Five tips on finding the perfect Website Designer

Five things that matter more than the portfolio when you are choosing a website designer, written by someone who has inherited the aftermath of the wrong choice.

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Your website should match the business you actually run
Ecommerce, Strategy & AI Laura Dunkley 29/9/23 Ecommerce, Strategy & AI Laura Dunkley 29/9/23

Your website should match the business you actually run

The most common problem I see is not bad design. It is a website describing a business that does not quite exist. Closing that gap is worth more than any redesign.

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Minimal web design works until it doesn't
Opinion Laura Dunkley 18/9/23 Opinion Laura Dunkley 18/9/23

Minimal web design works until it doesn't

Minimalism is not an aesthetic. It is a discipline about what earns a place on the page. When it works, when it quietly fails, and how to tell which one your site is.

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Calm websites convert. Stressful ones leak.
Opinion, Ecommerce, Strategy & AI Laura Dunkley 8/9/23 Opinion, Ecommerce, Strategy & AI Laura Dunkley 8/9/23

Calm websites convert. Stressful ones leak.

Every popup, countdown and competing message makes a visitor work harder. Sites that respect attention keep it. A practical look at cognitive load and calm design.

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You've just launched your website. The work starts now.
Opinion, Ecommerce, Strategy & AI Laura Dunkley 14/3/23 Opinion, Ecommerce, Strategy & AI Laura Dunkley 14/3/23

You've just launched your website. The work starts now.

Launch is the start, not the finish. What to check, measure and build in the first ninety days after a website goes live, from a designer who stays on after launch.

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The five jobs your homepage has to do
Ecommerce Laura Dunkley 5/10/22 Ecommerce Laura Dunkley 5/10/22

The five jobs your homepage has to do

Forget homepage trends. A homepage has five jobs, and most business sites skip at least two. Here is the checklist I run before any homepage design starts.

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